About
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Secretariat: SA
Committee Manager: -
Chairperson (until end 2022):Ms Jan Begg
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ISO Technical Programme Manager [TPM]:ISO Editorial Manager [EM]:
- Creation date: 2013
Scope
Standardization of IT Service Management and IT Governance.
Develop standards, tools, frameworks, best practices and related documents for IT Service Management and IT Governance, including areas of IT activity such as audit, digital forensics, governance, risk management, outsourcing, service operations and service maintenance, but excluding subject matter covered under the scope and existing work programs of JTC 1/SC 27 and JTC 1/SC 38.
The work will initially cover:
- Governance of IT, including the development of the ISO/IEC 38500 series standards and related documents.
- Operational aspects of Governance of IT, including ISO/IEC 30121 Information Technology — Governance of digital forensic risk framework, and interfaces with the management of IT as well as the role of governance in the area of business innovation.
- All aspects relating to IT service management, including the development of the ISO/IEC 20000 series standards and related documents.
- All aspects relating to IT-Enabled Services — Business Process Outsourcing, including the development of the ISO/IEC 30105 series standards and related documents.
Quick links
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Work programme
Drafts and new work items -
Working area
Working documents (user account required) -
ISO Electronic applications
IT Tools that help support the standards development process
This committee contributes with 37 standards to the following Sustainable Development Goals:
Joint working groups under the responsibility of another committee
Reference | Title |
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ISO/IEC JTC 1/SC 42/JWG 1 | Joint Working Group ISO/IEC JTC1/SC 42 - ISO/IEC JTC1/SC 40: Governance implications of AI |
Liaison Committees to ISO/IEC JTC 1/SC 40
The committees below can access the documents of ISO/IEC JTC 1/SC 40:
Reference | Title | ISO/IEC |
---|---|---|
ISO/IEC JTC 1/SC 7 | Software and systems engineering | ISO/IEC |
ISO/IEC JTC 1/SC 27 | Information security, cybersecurity and privacy protection | ISO/IEC |
ISO/IEC JTC 1/SC 38 | Cloud computing and distributed platforms | ISO/IEC |
ISO/IEC JTC 1/SC 42 | Artificial intelligence | ISO/IEC |
ISO/TC 46 | Information and documentation | ISO |
ISO/TC 176 | Quality management and quality assurance | ISO |
ISO/TC 307 | Blockchain and distributed ledger technologies | ISO |
ISO/TC 309 | Governance of organizations | ISO |
ISO/TC 312 | Excellence in service | ISO |
Liaison Committees from ISO/IEC JTC 1/SC 40
ISO/IEC JTC 1/SC 40 can access the documents of the committees below:
Reference | Title | ISO/IEC |
---|---|---|
ISO/IEC JTC 1 | Information technology | ISO/IEC |
ISO/IEC JTC 1/SC 7 | Software and systems engineering | ISO/IEC |
ISO/IEC JTC 1/SC 27 | Information security, cybersecurity and privacy protection | ISO/IEC |
ISO/IEC JTC 1/SC 38 | Cloud computing and distributed platforms | ISO/IEC |
ISO/IEC JTC 1/SC 42 | Artificial intelligence | ISO/IEC |
ISO/TC 176 | Quality management and quality assurance | ISO |
ISO/TC 176/SC 2 | Quality systems | ISO |
ISO/TC 279 | Innovation management | ISO |
ISO/TC 307 | Blockchain and distributed ledger technologies | ISO |
ISO/TC 309 | Governance of organizations | ISO |
ISO/TC 312 | Excellence in service | ISO |
Organizations in liaison (Category A and B)
Acronym | Title | Category |
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ISACA | Information Systems Audit and Control Association | A |
itSMFI | The IT Service Management Forum International Limited (itSMFI) | A |
OASIS | Organization for the Advancement of Structured Information Standards (OASIS) | A |
Organizations in liaison (Category C)
C liaisons participate at the level of a Working Group
Acronym | Title | Category |
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IAF | International Accreditation Forum, Inc. | C |
ISO/IEC JTC 1/SC 40 - Secretariat
SA [Australia]
Sydney 2000 NSW
Australia